AutoSwitch: High-Level Architecture (V2)

Updated with dynamic execution buffers, identity logic, and bulk CRM hooks.

Return to Hub
Legend Map:
SMS / Touchpoint
Standard Action
AI / Algorithm
Successful Execution
Warnings / Alerts
Background Process

1 B2C Sign-Up Flow

Ingests basic property estimates, legally locks in the AutoSwitch mandate, and requests exact billing data to maximise savings.

STAGE 1: LEAD CAPTURE (25%)
STAGE 2: LEGAL COMMITMENT (60%)
STAGE 3: PRECISION ENRICHMENT (100%)
Landing Page
Value Proposition
→
Estimation Hook
Basic Property Details
(Address & Current Provider)
User Details
Email Address
→
Estimated Savings Reveal
"We can save you ~€215"
→
Authorisation Phase
Identity Verification
(Anti-Fraud SMS OTP)
Grant Mandate
(Letter of Authority)
Select AutoSwitch
Preference
(Auto or Approved)
Payment Data
(Validate IBAN)
→
AutoSwitch Enabled
(Basic Savings)
→
Data Ingestion
Data Extraction
Upload Photo
of Bill
→
Extract MPRN/Usage
from Photo
ESB Smart
Meter Data
→
Parse Exact
Half-Hourly Array
Manual Entry
→
Compute Usage based
on Property Size (TBC)
→
Algorithmic
Market Check
→
Exact Savings Locked
"You save exactly €244.50"
→
AutoSwitch Enabled
(Precision Savings)

2 B2C AutoSwitch Flow

Dynamic CRON Trigger
Notice Period + 3 Days
→
Market Scan
Check against Penalty
→
Saving > €150?
→
NO
→
System Idle
(Wait until threshold breach)
YES
→
Preference:
Full AutoSwitch
→
Send SMS Notification
"We're switching you. Tap to Cancel."
→
User Ignores (48H Timeout)
→
Execute Switch
via Existing LOA
User Taps: Cancel
→
Switch Aborted
Deal Lapses / Snooze
Preference:
Approval Required
→
Send SMS Request
"Tap here to Approve Switch"
→
User Taps: Approve
→
Execute Switch
User Ignores / Cancels
→
Switch Cancelled
Deal Lapses / Snooze

3 B2C Dashboard Functions

Authenticated
State
→
Dashboard Hub Navigation
→
Widget: Expiry Countdown
Widget: Lifetime Savings
Action: Manage LOA Mandate
Action: Define Custom Bill Expiry Timer (Broadband/Bins)
Action: Compare Open Offers (Manual Override)
→
Check if Mid-Contract?
→
YES
→
Quote includes -€50
Breakage Penalty Calculation
NO
→
Standard Aggregate Quote

4 B2B New Properties Onboarding Flow

Alto/Reapit CRM
Estate Agent Portal
→
API Integration
Direct Live Webhooks
→
Manual CSV Array
Batch Uploaded
→
AI Portfolio Scan
Assesses Property Status via MPRN
→
Target: Vacant Home
Tenant Moved Out
→
Bulk Switch to Void Tariff
Bridges empty gap
→
"Claim New Home"
Link sent to Incoming Tenant
→
Tenant Claims Home
Enters Flow 1 Funnel
Target: Occupied
In-Situ Tenant
→
Market Scan Triggered
Is there a Smarter Rate?
→
"Lower Rent/Bills"
Alert cross-sells existing tenant
→
Tenant Clicks Link
Enters Flow 1 Funnel